It’s still not clear how exactly this happened, Citrix have advised that apparently Microsoft allowed Amazon to upload to Windows update on behalf of Citrix which would involve Amazon using Citrix’s vendor ID, it sounds like there may be a security hole in the process somewhere. After trying to reinstall the tools I found that the process would hang indefinitely preventing the problem from being resolved.Īfter contacting Citrix support they advised that this was a known issue caused by Amazon accidentally uploading a set of their WHQL PV tools to Microsoft Windows update which overwrote the existing PV drivers in place, here’s how to fix this. After performing a regular Windows update and restart recently I found that XenServer tools appeared to have been removed.
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